What you can expect
Our Service promise
No Worries, No Stress, No Hassle!
You can rely on us
Our role is simple: To make it possible for you to enjoy your wedding fully — knowing your dog is safe, calm, happy and beautifully included in your day.
We’re here to give you complete peace of mind from the very first moment.
Why Couples Choose That’s Pawfect Wedding Chaperone®
Evidence from our 2026 research highlights that couples choose us because they want their dog to be part of their wedding — but they also want to feel completely relaxed, reassured and worry‑free.
It was so reassuring to us to hear that our customers consistently describe us as:
Warm. Professional. Trustworthy. Calm. Attentive. Loving. Reliable. Exceptional.
And above all:
Someone who makes their dream of having their dog at their wedding possible — beautifully, safely and stress‑free.
They choose us because:
“We felt at ease from the very first call.”
“They treated our dog like their own.”
“We trusted them completely.”
“The familiarisation sessions made all the difference.”
“We could enjoy our day knowing our dog was safe and happy.”
“They went above and beyond in every way.”
“Our dog was relaxed, comfortable and so well cared for.”
“It was one of the best decisions we made for our wedding.”
But don’t just take our word for it, read our reviews for yourselves here, here and here.
What You Can Expect
Calm, Confident Care
Your dog’s wellbeing is our priority. Whether they are with us for a familiarisation/bonding session, participating in your wedding, or we are taking care of them post wedding celebrations; every decision we make is centred around their comfort, safety and emotional needs.
A Tailored Experience
No two dogs are the same. We take time to understand your dog’s personality, quirks, routines and preferences so the day feels familiar and stress‑free.
Familiarisation Sessions
These sessions help your dog build a bond with us, feel safe in our company, and enjoy the wedding day with confidence. By placing your dog in different situations, we get to witness and understand how best to support and care for them.
Professional Handling
From anxious or nervous dogs to lively pups bursting with excitement — we’re qualified, experienced and ready for every personality and temperament.
Seamless Wedding‑Day Support
We coordinate with your photographer, content creator and venue team, manage timings, handle all neccessary welfare breaks, and ensure your dog is in the right place at the right moment.
Real‑Time Updates
Whenever we take care of your pooch, pre, during and post wedding, you’ll receive photos, videos and updates throughout so you always know how your dog is doing.
Behind‑the‑Scenes Photos
We capture your dog’s wedding story — candid moments, joyful expressions, and the little details you’ll treasure forever.
Your Dog’s Wedding Day Timeline
Every wedding, every dog and every couple’s needs are different, that’s why we look to provide tailored bespoke wedding packages to suit. However, we believe it’s useful for everyone to have the reassurance of a simple overview as to how your dog’s day could be planned. This can be reduced or extended to suit you and your dogs needs.
- Morning pick‑up
- Safe and secure transport to venue
- Walk and familiarisation around venue to help settle your dog into their new environment
- Calming session
- Grooming touch‑ups (if needed) and accessorising
- Meet and greet guests alongside your partner
- Ceremony involvement can be as much or as little as we all feel your dog can cope with
- Mingling during drinks reception with guest interaction (if appropriate)
- Photo session support for your dog and photographer/videographer
- Welfare breaks throughout
- Direct drop‑off or overnight pet care provision in their own home or pet friendly accommodation
- Keeping your dog’s routine as normal ie: dinner and breakfast timings, walks, sleeping arrangements – If they sleep with you, they sleep with me!
- Final security check, settling your dog, update + photos
about
What We Need From You
As part of the preparation there are a number of pieces of information we need to ensure a smooth, stress free delivery service. Some of the information listed below, we will have discussed in more detail during the consultation call when we explore how you feel and know about your dog. Some we will identify ourselves during our time with you and your dog. It’s not an exhaustive list and please let us know anything you feel will help prepare for a wonderful wedding day with your pooch.
- Daily routines and preferences
- Behaviour patterns
- Medical and wellness information
- Any anxieties or triggers. This can be small things that slightly irritate your dog, or something they see as a huge challenge
- Preferred treats – Using positive reinforcement methods ensures we don’t over treat with food as we alternate with praise, play, toys and food to get the best results for your dog. We always use fresh, natural, high-quality treats whether during a familiarisation session or during wedding day duties
- Contact details for key people
- Your photographer’s name
- Your venue’s timeline
Our Promise to You
We will treat your dog with the same love, care and attention we gave our own. We will keep you informed, reassured and relaxed. We will make your dream of having your dog at your wedding possible — beautifully, safely and stress‑free.
Trust!
